Refund and Returns Policy

At Kindnex247, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please refer to the following policy:

  1. Eligibility for Returns:

    • Returns are accepted within 30 days of the delivery date.

    • Items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items:

    • Custom or personalized items are non-refundable.

    • Items marked as final sale cannot be returned.

  3. Return Process:

    • To initiate a return, contact us at kindnex247@gmail.com or call (419) 668-1563. Provide your order number and reason for the return.

    • Ship the product to the following address:
      27400 HARVEY RD, FRANKLINTON, LA 70438-5224, USA

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  4. Refunds:

    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

    • Approved refunds will be processed within 7-10 business days to your original payment method.

  5. Exchanges:

    • Exchanges are only available for defective or damaged items. Contact us to arrange an exchange.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective product, notify us immediately. Include photos of the item and packaging for faster resolution.

Contact Us

For any questions or concerns about your purchase, refunds, or returns, feel free to reach out:

  • Address: 27400 HARVEY RD, FRANKLINTON, LA 70438-5224, USA

  • Phone: (419) 668-1563

  • Email: kindnex247@gmail.com

Thank you for choosing Kindnex247 for your car cleaning needs. We value your business and look forward to serving you!